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You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please direct all return requests to:

Please direct all order inquiries to:
You can also call us at +1 281-533-3892 USA 
+63-928-445-6070 international
USA return address:
Boriz Customs
314 Baybridge Drive,
Sugarland Texas 77478 USA.

Philippines return address:
Boriz Customs
3 Eliza Street,
Balibago, Pampanga, 2009 PH.